Ixkio understands that your privacy is important to you and that you care about how your personal data is used. Ixkio ("Our Mobile App") will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Mobile App regardless whether you have an active Ixkio Subscription or not. If you do not accept and agree with this Privacy Policy, you must stop using Our Mobile App immediately.

1. Information About Us

Our Mobile App is owned and operated by TabDesk Ltd, a Limited Company registed in England under company number 10474154. Our registered and main trading address is 20 Mortlake High Street, London SW14 8JN, UK. Our VAT number is GB256328005.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Mobile App. Our Mobile App may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us at mail@ixkio.com.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

5. Collection of Personal Data

When you download Our Mobile App, we may collect basic information about your country, mobile device or connection. This information is collated and used for the purposes of statistics and general improvements to the Our Mobile App.

When you log in to Our Mobile App, we will identify you as a user using the information provided on your Ixkio Subscription. Please read our Application Terms of Use and Privacy Policy. Any identifiers used are temporary and are used solely for the purposes of securing your use of the Ixkio platform and Our Mobile App for the duration of your use of Our Mobile App.

6. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer any personal data provided to us for the purpose of setting up or administering your use of Our Mobile App in association with your Ixkio Subscription.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner's Office where we are legally required to do so;

7. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

8. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email mail@ixkio.com or call us on +44 20 3773 2791.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 1st September 2023.