These Terms and Conditions ("Terms") govern access to and use of the Ixkio Tag Management Application (the "Web App").
By creating an Account or purchasing a Subscription, you agree to be bound by these Terms.
For terms and conditions for our information website, please read our Website Terms of Use.
If you do not agree, you must not use the Web App.
Account - a registered account required to access the Web App.
Subscription - a paid plan granting access to the Web App.
User - any authorised user of an Account.
User Content - data, links, identifiers, and materials uploaded by Users.
Content - all software, code, databases, text, images and materials within the Web App.
Contract - the contract formed on Subscription Confirmation.
We / Us / Our - TabDesk Ltd (Company No. 10474154), 20 Mortlake High Street, London SW14 8JN, VAT GB256328005.
The Web App is primarily intended for business use. By creating an Account, you confirm you are acting in the course of a business, trade, craft or profession unless expressly agreed otherwise.
Access requires a valid Subscription.
We may modify, update, improve or change the Web App at any time. Material adverse changes will be notified at least 90 days in advance where reasonably practicable.
We may suspend availability for maintenance or security reasons. Planned maintenance will be notified where reasonably possible.
You must:
We may suspend Accounts suspected of compromise or misuse.
Account closure requests must be sent to mail@ixkio.com.
Accounts may only be registered and accessed from the following countries: United Kingdom, European Union member states, United States, Canada, Australia, and New Zealand, unless we have given prior written permission for access from another jurisdiction.
These geographic restrictions apply to registration for Accounts and access to the Web App only. They do not restrict where physical NFC tags, QR codes, or identifiers managed using the Web App may be deployed, scanned, or used in the real world.
We may grant or refuse permission for access from other jurisdictions at our discretion. Any such permission must be given in writing and may be subject to additional conditions. Permission may be withdrawn at any time where required for legal, regulatory, security, commercial, or risk management reasons.
By creating an Account, you confirm that:
We may use geolocation data, payment information, and other reasonable verification methods to determine eligibility.
We may block access, suspend Accounts, or terminate Subscriptions without refund where we reasonably believe a user is accessing the Web App from a restricted jurisdiction without permission or in breach of this clause.
Subscriptions are billed in advance.
Prices may change for renewals with notice.
VAT is charged where applicable.
A Contract between you and us is formed when you create an Account or, where applicable, when we issue a Subscription Confirmation email, whichever occurs first. Trial accounts and free access periods are subject to these Terms in full.
We may offer free or trial access to the Web App. Trial access is provided "as is" and may be limited in features or duration. We may modify or terminate trial access at any time without notice. All trial use is subject to these Terms and Conditions.
Payment is due at purchase.
We may use third-party processors.
Failure to pay may result in suspension.
Auto-renewing Subscriptions may be cancelled before renewal.
Non-renewing Subscriptions are non-refundable except where legally required.
If service is unavailable for more than 48 continuous hours (excluding maintenance and force majeure), you may cancel for a pro-rata refund.
All Web App software, code, databases and systems are our intellectual property.
We grant a limited, non-transferable, revocable licence to use the Web App during your Subscription.
You must not:
except where such restriction is prohibited by law.
Users retain ownership of User Content but grant us a licence to use it to operate the service.
You must use the Web App lawfully and must not:
You must not, and must not attempt to, nor permit any third party to perform any technical or security testing of any kind without our prior written consent.
This includes (without limitation):
Consent may be withheld at our sole discretion and may require a separate agreement. Unauthorised testing constitutes a material breach.
You must not attempt to gain unauthorised access to any system, server, database, or account.
Such actions may constitute offences under the Computer Misuse Act 1990. We may report incidents to law enforcement.
If you believe you have discovered a vulnerability, you may report it to mail@ixkio.com.
You must not test, validate, exploit, or demonstrate the issue.
Reports must be based on observation only.
We may immediately suspend access if:
Suspension may occur without notice.
Any breach of the security testing prohibition or geographic eligibility clause is deemed a material breach.
User Content must not be unlawful, infringing, defamatory, hateful, deceptive, or privacy-violating.
We may remove content at our discretion.
You indemnify us for losses caused by unlawful User Content.
We are not responsible for third-party sites or services linked from the Web App.
Personal data is processed in accordance with:
Where you are a consumer, digital content will be supplied with reasonable care and skill under the Consumer Rights Act 2015.
The Web App is provided "as is".
We do not guarantee:
Nothing excludes liability for:
Business Users
We are not liable for:
Liability cap: Our total aggregate liability shall not exceed the Subscription fees paid in the 12 months preceding the claim.
You agree to indemnify and reimburse us for all reasonably incurred losses, costs, expenses, and liabilities arising from or related to your breach of:
Recoverable costs may include, without limitation: investigation costs, incident response costs, system remediation, recovery expenses, additional security measures, third-party claims, regulatory enquiries, and reasonable legal fees.
This clause does not limit any other rights or remedies available to us.
We are not liable for failure caused by events beyond reasonable control.
We may assign the Contract. You may not assign without consent.
Invalid provisions are severed without affecting the rest.
Delay in enforcement is not waiver.
Terms may be updated. Continued use constitutes acceptance.
Material changes will be notified.
These Terms are governed by the laws of England & Wales.
Business disputes - exclusive jurisdiction of English courts.
Consumer disputes - jurisdiction based on residence.
mail@ixkio.com - Telephone: +44 020 3773 2791